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We grant our customers with numerous secure and high-class services. Whatever service you need, you can be sure to get it here. Whatever questions may arise, our support team is always ready to assist you with any problem or concern. Doing our best to satisfy our customers we answer most of the questions fully and free of charge. |
Still some questions belong to the VPS hosting management category and are to be paid for as those tasks are more technical and require higher resort and time allocation to be resolved. Despite this fact, VPS hosting average cost is not beyond the scope. You pay not for the pieces of advice, but actual work of the technical support. |
| Kind of support | Price |  |
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| Question about system software (documentation) | $2 (1st Month $0) |
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| Change: Root password, IP-adress, DNS parameters, Server name | $0.5 | ||
| Installing & Configuring software, Scripts & Data-bases optimization | $20 per hour (min $10) |
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| Incorrect work of services due to the user's fault | $10 | ||
To contact our support system you should submit a ticket from the "Support" module in BILLmanager.
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