First Steps

How to become our customer?

Choose the required package: Virtual Private Servers. Follow the “Order” link next to the selected service to go to the order form. Please note! It's difficult to decide in advance which package will best suit your project needs. All of them have different features, engines, bandwidth and other individual parameters. You may choose any package you like, but note that it is impossible to change it for free any time you need, if there are no sufficient resources or there are too much of them. The procedure on how to change your package and purchase add-ons is described in our FAQ.

Step 1. Register your account Step 2. Get your phone number verified Step 3. Order a virtual private server Step 4. Pay for the order Activate the virtual server

Step 1. Register your account

Once you clicked “Order”, you will pass to the account registration form in the billing system. If you already have an account, follow the “I already have an account” link. Be accurate when filling out the form. Provide valid and up-to-date information. We do not provide our services to anonymous clients!

Step 2. Get your phone number verified

We do not provide services to any anonymous clients, that is why we verify a phone number specified by our customer. Verification is fully automated. Enter the phone number following the prescribed rules and click “Next”. Our billing will make a call to the specified phone number. Follow the instructions provided to get an activation code. Enter the code to a corresponding field to finish the activation. In case of any problems with phone verification, contact our support center. You may do this from the billing “Support center” module.

Step 3. Order virtual private server

Once your account is activated, you will pass to the order form. If you closed it, you can return to the form from the “Virtual servers” module, clicking the “New VPS” icon. The order form has several steps for you to provide required information to configure the server. Follow the instructions within the form. On proceeding you will see the “Order confirmation” form. Depending on the selected configuration, the fields may vary. Check the “Pay now” box and click “Ready”.

Step 4. Pay for the order

If you checked the “Pay now” box on the previous step, the following form will be displayed. If not, open the form in the “Orders” module by selecting the required order and clicking the “Pay for the order” icon. In the form you will be prompt to select a payer. There is only one payer in the drop-down menu. It is created basing on the information specified when adding a new account (step 1).

If you wish to order from another payer' account (individual or company), close the form, go to the “Payers” module to add a new payer. You can return to payment via the “Orders” module as described above. Once you selected the payer and payment method, the invoice will be generated. If you pay by wire transfer, you can print an invoice and pay it in any bank or via a bank-client. In case you use the electronic payment method, you will pass to site of the corresponding payment system to pay the invoice.

More information

Activate the virtual server

Once the invoice is paid, the newly ordered server will be enabled automatically. In case of wire transfer, it may take up to 2 or 3 days. If you use electronic payment method, the payment is processed immediately. Beside virtual server, you can add other services to the current order (if the invoice is not made out): one more server, several domain names, etc.