How to become our customer?
After you have clicked â€śOrderâ€ť, you will see the account registration form in the billing system. If you already have the account in our system, follow the link â€śI already have an accountâ€ť. If not, provide valid and up-to-date information.
We do not provide services to anonymous clients, that is why we verify our customers' phone numbers. Verification is fully automated. Enter a phone number following the prescribed rules and click â€śNextâ€ť. Our system will make a call to the specified phone number. Follow the instructions to get an activation code and enter this code into the form. If you have any problems with phone verification, contact our technical support. You may submit a trouble ticket from the â€śSupportâ€ť module.
Once your account is activated, you will go to the order form. If you have closed it, you can return to the form from the â€śVPSâ€ť module by clicking the â€śNew VPSâ€ť icon. You will be required to provide information to configure your server. On proceeding you will see the â€śOrder confirmationâ€ť form. The fields may vary, depending on the configuration selected. Check the â€śPay nowâ€ť box and click â€śReadyâ€ť.
If you have selected the â€śPay nowâ€ť check box on the previous step, a payment form will be displayed. If not, go to the â€śOrdersâ€ť module to select a required order and click the â€śPay for the orderâ€ť icon. In the form you will be required to select a payer from the drop-down list. There is only one payer, which was created basing on the information that you entered while adding a new account (step 1).
If you wish to make an order from another payer' account (individual or company), close the form, go to the â€śPayer profilesâ€ť module to add a new payer. You can return to your payment via the â€śOrdersâ€ť module as described above. Once you have selected the payer and payment method, the invoice will be generated. If you pay by wire transfer, you can print the invoice and pay it in a bank or via a bank-client. If you choose the electronic payment method, you will be redirected to the web site of the corresponding payment system to pay the invoice.
Once you have paid the invoice, your server will be activated automatically. In case of wire transfer, it may take up to 2 or 3 days. If you choose an electronic payment method, the payment is processed immediately. Beside virtual server, you can add other services to your current order (if the invoice is not made out): more servers, domain names, etc.