Billing Policy

Everything is easy as ABC. You credit the personal account and use your VPS as long as your account has sufficient funds. The following is a detailed description of the billing policy:

What is a customer virtual account? What happens if you don't pay an invoice? How to add funds to an account? How to upgrade an account and How to order additional services? How the services provided are charged?

What is a customer virtual account?

Your virtual account displays your billing history (billing currency is "US Dollar"). Here you can view credited and debited funds. You may review your account balance in the “Account information” module of the billing.

How to add funds to an account?

In BILLmanager go to the "Payments” module and click the corresponding icon to effect a new payment. Enter a desired payment amount and select a payment method from the list. Follow the instructions therein. Once the payment is made out, your account will be credited. If you have selected wire transfer, you can facilitate the payment process by sending payment order to the Support center.

How the services provided are charged?

Your account is debited for the provided services on a daily basis. For example, your hosting plan costs 10$/month. In this case, in May (31 days) we will daily charge 10$ / 31 = 0.323$. Additional services are charged the same way.

We provide an easy-to-follow Billing and Payment system for our customers. For example, you wish to upgrade your VPS-1 package to VPS-2. In this case the only thing that will change is your daily expense amount. It means that you will pay for what you actually use. You can find detailed information concerning your billing history in the "Expenses" module.

What happens if I don't pay an invoice ?

Hosting services are paid in advance. So, if your account is not credited in time, your Virtual Private Server will be closed to the public.

Once you have added funds to your account, your VPS will be automatically activated within 10 minutes.

Once your account is 14 days past due date, your VPS will be closed and you won't be able to use it again.

How to upgrade an account and How to order additional services?

If your hosting plan no longer meets your business needs, you can either upgrade it to another one or buy additional services for the current package. In BILLmanager go to the "Virtual servers” module .

Detailed information concerning add-ons is described on the “Add-ons” page.

Packages and add-ons are changed automatically, and your VPS will not be suspended.